BOOK 11

Why Does That Store Do So Well? Sell with Psychology. Part 1

Step into the customer’s mind

Why Does That Store Do So Well? Sell with Psychology Part 1 book cover

Book Information

Title
Why Does That Store Do So Well? Sell with Psychology. Part 1
Original Korean Title
그 가게는 왜 잘될까? 심리학으로 장사해라. PART 1
Subtitle
Step into the Customer’s Mind
Author
Jongheon Kang
ISBN
9788924169126
Product Type
Printed book
Kyobo Product Code
S000217400762

Book Overview

Why Does That Store Do So Well? Sell with Psychology. Part 1 analyzes successful stores through customer psychology, buying behavior, menu choice, store experience, and memory structure.

Customers do not choose a store only by price and product quality. Visual attention, menu reading behavior, first impressions, staff communication, and memorable experiences all influence purchase decisions.

This book helps small business owners understand customer perception and behavior and apply those insights to store operation and marketing.

Main Topics

Customer Psychology

Reviews psychological factors behind store choice, menu selection, and purchase decisions.

Buying Behavior

Examines customer attention, movement, selection criteria, and price perception.

Menu Choice Structure

Covers menu board design, signature menu exposure, choice fatigue, and price arrangement.

Store First Impression

Reviews signage, entrance, lighting, cleanliness, and atmosphere that shape first judgment.

Customer Experience

Organizes the customer journey from ordering and waiting to dining, payment, and review.

Memorable Store Strategy

Examines how stores create reasons for customers to return and recommend them.

Recommended For

  • Small business owners who want to apply customer psychology to store operation
  • Restaurant operators improving menus, store flow, and first impressions
  • Founders who want to understand why customers choose and revisit a store
  • Business owners reviewing store marketing and customer experience
  • Consultants applying psychology-based thinking to store diagnosis